Leading & Facilitating High Performance Teams
Dates Offered: April 1-3, 2008 | October 7-9, 2008
$1,265 | $1,115 (2 or more from same organization/same date)
A hands-on course that provides a 360° view of what it takes to build and grow effective work
teams
Team leaders or multi-team facilitators must master a variety of skills that allow them to
resolve disputes, evaluate performance and keep teams on the right track. This program, taught in
an experience-based workshop format, offers you a 360° view of teams, from an organizational to a
team member perspective. You will be armed with straightforward yet powerful tools for enhancing
team performance in a variety of real-world situations.
This three-day program is a unique opportunity for people who are developing team-based
solutions for addressing business problems. The workshop is relevant both for team leaders who wish
to "retool" and for managers who are just starting the process and need a valuable head start.
Workshop leaders will present a variety of simulations and experiential learning situations.
Participants will then practice the skills in small groups and receive direct feedback.
BENEFITS
- The best practices in leading team-based organizations.
- How to empower workers through the environment you create.
- The concept of team "process losses," including overly dominant leaders or participants, lack
of clear team goals and measures, lack of planning, or lack of clear roles.
- The difference between a "heroic" leader and a "leader as developer."
- How to gain team member ownership and shared responsibility.
- How to identify specific stages of team development and the leadership skills necessary at each
level.
- How to deal with teams in conflict and facilitation skills to help teams work through
conflict.
- The importance of establishing team boundaries, team goals, and a team charter when forming new
teams or rejuvenating a team that lacks commitment and energy.
- How to determine if work teams are appropriate for your company.
- How to "jump start" an existing team or start a new team.
- How to run/facilitate effective team meetings.
- A simple model known as GRIP—Goals, Roles, Interpersonal issues, Procedures—which helps
participants remember team leadership key elements.
- Dialogue process to increase a team's commitment to mission/goals.
- A team development model to understand team dynamics.
TAKE-AWAYS
- A dialogue process to increase a team's commitment to the mission/goals;
- A team development model to understand team dynamics;
- A conflict management process to effectively manage team tension;
- A meeting skills inventory and meeting effectiveness audit instrument;
- A better understanding of where your Organization and Teams are in maturity
level/development;
- Insights into what to do to be a better leader, facilitator, and team member.
FEATURES
- Opportunities to network with other facilitators of high-involvement teams - to share advice
and exchange techniques that work.
- Integration of a learning lab - an action, experiential learning format to enhance facilitation
skills and team problem-solving skills.
BONUS FEATURES
This workshop introduces participants to the Thomas-Kilmann Conflict Mode Instrument. Designed
to assess an individual’s behavior in conflict situations, the exercise defines five specific
methods of dealing with conflicts: competing, accommodating, collaborating, avoiding, and
compromising. Participants gain valuable insight into how they handle conflict, and how to address
conflict situations appropriately and effectively.
PROGRAM LEADERS
John Flood, Owner, Senior Associate, Blue Ridge Consulting Group, an organization
dedicated to teaching leadership and teamwork training through the use of innovative,
"experiential" training techniques.
Louise Slater, Owner, Catalyst Consulting, Inc., chairperson of a family owned
steel fabricating company. Areas of specialization include career counseling, teams, coaching, and
dealing with difficult employees.