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Communication Strategies for Improving Performance

Dates Offered: June 23-25, 2008 | December 9-11, 2008

$1,545 | $1,265 (2 or more from same organization/same date)

This three-day program will develop the communication skills, poise and confidence that are essential to meeting your business objectives!

Strong communication skills are essential for improved performance in individuals, groups and organizations. In today's fast-paced business environment, you need to know how to communicate effectively to be successful.

Communication Strategies for Improving Performance is a valuable educational opportunity designed to teach individuals and groups to become effective communicators. Using The Birkman Method ®, you will have the opportunity to discover how you behave and react in interpersonal relationships, conflicts and decision-making. The course first focuses on helping you understand your individual traits, and how you are perceived by others. Once you understand how you relate with others, you will begin to develop the skills necessary for communicating effectively.

Communication Strategies also gives you the opportunity to understand the power of persuasive speaking and active listening, skills that are essential to shaping performance. In addition, you will participate in activities that stress coaching good communication. After you focus on improving your own skills, you will learn how to become a coach for effective group performance.

BENEFITS

Learn to identify the skills necessary for you to communicate effectively.
Understand the style of communication you need from others in order for you to be an effective communicator.
Gain the ability to recognize and manage your reaction to different styles of communication.
Learn to focus on communicating persuasively.
Improve your ability to more actively listen in order to meet the needs of others.
Gain a proven method for assessing and managing individual and organizational effectiveness.
Take away useful guidelines for giving and receiving feedback.
Gain valuable insight into the role of a facilitator.
Improve your ability to identify specific situations where communication is critical to the life of a group.
Enhance your ability to coach individuals and team members to improve performance.

COURSE FEATURES

In this course, you will gain:

A proven method for assessing and managing individual and organizational effectiveness;
Useful guidelines for giving and receiving feedback;
Valuable insight into the role of a facilitator;
The ability to identify specific situations where communication is critical to the life of a group; and
The ability to coach individuals and team members to improve performance.

BONUS FEATURE

Communication Strategies for Improving Performance introduces participants to The Birkman Method ®, a comprehensive tool for assessing and managing both individual and organizational effectiveness, and for creating strategic change within an organization. The Birkman questionnaire provides a non-judgmental profile of an individual’s interests, behaviors, motivational needs, and reactions under stress. In fact, it creates a language that enables people to articulate their own leadership and behavioral styles, as well as more accurately identify what they need from their environment and coworkers to be successful.

WORKSHOP LEADERS

John Flood, Owner, Senior Associate, Blue Ridge Consulting Group, an organization dedicated to teaching leadership and teamwork training through the use of innovative, "experiential" training techniques.

W. Scott Lewis, Director of Judicial Affairs for the University of South Carolina. Also has served as an adjunct and guest faculty member at Texas A&M University, University of Houston, and University of South Carolina. Teaching specialties include negotiation, leadership skills, ethics, integrity in decision-making, time management, and goal setting.

Executive Education