Executive Education
Communication Skills - Assertiveness Training
- Communications Courses
- Communication Strategies for Improving Performance
- Advanced Communication Strategies
- Assertiveness Training
- Developing Effective Presentation Skills
Assertiveness Training
Dates Offered: March 25-27, 2008 | July 22-24, 2008 | December 2-4, 2008
$1,265 | $1,115 (2 or more from same organization/same date)
This three-day program will develop the communication skills, poise and confidence that are essential to meeting your business objectives!
It's common knowledge that the way you interact with others plays a large role in how they measure your job performance. But for most of us, it's difficult to perceive exactly how we come across. Almost all of us sometimes find ourselves in situations where we have difficulty asserting ourselves and making our objectives known. The key to communicating more assertively and more effectively lies in developing an understanding of your basic communication style, and then learning how to modify it through the consistent application of basic assertiveness principles.
In this comprehensive workshop, you will learn whether your current behavior is assertive, non-assertive or aggressive. Then, through role-playing and individualized feedback from instructors and other participants, you will learn how to adapt your communication style to get the results you want.
BENEFITS
In this course, you will learn how to:
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Understand the characteristics of aggressive, passive, and assertive behaviors, including body language.
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Learn how to get your ideas across.
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Gain skills to resolve conflicts.
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Understand how to go for the win-win.
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Learn how to deal with intimidation.
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Enhance ability to take control of unpleasant situations.
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Begin to change your behavior so that others will change as well.
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Increase your self-confidence.
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Learn how to use your assertiveness evaluation to plan growth goals.
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Gain valuable feedback from other participants and course instructors.
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Undergo a video evaluation from a course instructor to take with you.
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Improve your ability to recognize characteristics of each behavior, including body language.
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Gain an awareness of appropriate situations to use each type of communication.
COURSE FEATURES
- Learn the difference between aggressive, passive and assertive behaviors;
- Learn characteristics of each, including body language;
- Receive videotape and instructor evaluation;
- Use assertiveness evaluation to plan growth goals; and
- Increase self-confidence in communicating in difficult situations.
This is one of our most popular and beneficial training programs. Now in its nineteenth year, this public program has helped over 3,000 of our region's top managers become more effective in dealing with superiors, peers and subordinates. In this workshop, you will learn whether your current behavior is assertive, non-assertive or aggressive. By studying and role-playing in typical business and social situations (and receiving valuable feedback from other participants and the instructors), you will learn how to apply assertiveness principles consistently to everyone's benefit.
BONUS FEATURES
Participants in Assertiveness Training have an outstanding opportunity for
personal consultation on their assertiveness communication style. Each participant receives
personalized feedback on their use of assertiveness skills from both trained facilitators and
peers.
PROGRAM LEADERS
W. Scott Lewis, Director of Judicial Affairs for the University of South Carolina.
Also has served as an adjunct and guest faculty member at Texas A&M University, University of
Houston, and University of South Carolina. Teaching specialties include negotiation, leadership
skills, ethics, integrity in decision-making, time management, and goal setting.
Dr. Larry Salters, Director, USC Career Center; adjunct faculty, College of Education. Consults on career decision making, interviewing skills, and interpreting the Myers-Briggs Type Indicator.