Executive Education
Business Skills - The Balanced Scorecard
- Advanced Negotiation
- Finance for the Non-Financial Manager
- Strategic Thinking & Analysis
- The Balanced Scorecard
- Power of Emotional Intelligence
- Time Management
- Behavioral Based Interviewing
- The Power of Negotiation
- Writing with Impact for Business
- Business as Unusual
- Project Management
- Business Courses
- High Performance Coaching
The Balanced Scorecard
Date Offered: September 11-12, 2008
$1,265 | $1,115 (2 or more from same organization/same date)
The Balanced Scorecard is a widely used concept which helps managers at all levels monitor results in their key areas. The Balanced Scorecard process was launched from an HBR article entitled "The Balanced Scorecard - Measures That Drive Performance" and later by the best-selling book The Balanced Scorecard: Translating Strategy into Action.
There's nothing new about using key measurements to take the pulse of an organization. What's new is the process of broadening the scope of the measures to include four key performance areas:
- Financial Performance
- Customer Knowledge
- Internal Business Processes
- Learning and Growth
The Balanced Scorecard allows for the monitoring of present performance but also tries to capture information about how well the organization is positioned to perform well in the future. The Balanced Scorecard has proven equally effective for corporations, non-profits, and governmental agencies. In this two-day program you will learn how to apply the basics of the Balanced Scorecard to your organization or operation and also how to adapt the system to fit your specific needs.
Some of the benefits of using the Balanced Scorecard:
- Focusing the whole organization on the few key things needed to create breakthrough performance
- Helping to integrate various corporate programs, such as quality, re-engineering, and customer service initiatives
- Breaking down strategic measures to local levels so that unit managers, operators, and employees can see what's required at their level to roll into excellent performance overall